Great shoes, however they got delivered with the security tag still on so they can’t be worn, contacted customer services and they said to either bring it in to a local store (which is hours away) or to return it in exchange for a voucher. The shoe is no longer in stock in the size needed and hasn’t been for some time so a voucher would be pointless as there’s no other shoe that is of interest. They were a present to somebody close to me and its a bit embarrassing asking for them back from them to exchange for another pair of shoes that they did not want. Waste of time and money, so disappointing with the service. Expected better from Adidas. Won’t be purchasing from them again in the future.