If I missed the delivery of my package can I book a redelivery?

Last updated: 15/10/18
If you missed the first delivery attempt it isn’t possible to book another one.  Instead, your order will be dropped off at a nearby pick-up point, which will be mentioned on the notification card that’s left for you by the carrier. The card states at which pick-up point the order has been left at.
 
When you pick up your order remember to take some proof of identity and your notification card.
 
You didn’t receive a notification card from your carrier? Please contact AnPost.

Did you find this article helpful?

Yes / No

Where is my order?

Log in or use the Guest Tracker to quickly track your order, start a return, cancel items, and check the status of a refund.

Still can't find your answer?

ASK OUR CUSTOMER SERVICE

Mon - Fri 8:00 AM to 9:00 PM
Sat 9:00 AM to 5:00 PM